Delivery Details

All Orders Are Generally Processed From Sydney Within 24-48 Hours of Being Placed. All delivery rates are in AUD

 

Use Code FREESHIPPING on orders over $100 to avail free standard shipping (Australia Only)

Standard Delivery Australia: $8.50 

In case your order is bulky or extremely heavy, shipping incurs a small fee ($1.55+).

Delivery Timeframe:

  • Major Cities: 2 - 6 business days
  • Rural/Regional Areas: 4 - 8 business days
  • If items are being restocked, dispatch times will be mentioned in the product description.
  • Some remote areas may have different delivery times (lesser than 6% of orders)
  • Areas affected by Covid-19 restrictions may have different delivery times. We appreciate your understanding and patience. 

Express Delivery Australia: $12 

In case your order is bulky or extremely heavy, express shipping incurs a small fee ($1.55+)

Want something urgently? We got you covered.

Express Delivery Time Frame: 1-2 business days (Australia Post Express Zones - 80% of Aussie Addresses), 2-3 Business Days for Addresses outside Australia Post express zones.

Wrong Shipping Addresses:

Kindly double check the shipping address before placing your orders. Providing a wrong/non existent shipping address will cause the courier service to return your order back to us. If this occurs, we will contact you regarding a refund or resending of your items. Resending parcels will require an additional delivery fee. In case you realized you placed an order with the wrong address, contact us asap so we can correct it before the order is dispatched.

International Shipping New Zealand: $18 

In case your order is over 500 g, charges are $22-$30 depending on overall weight.

Kindly allow 3-8 business days depending on your location.

 

INTERNATIONAL SHIPPING (rest of the world): starts from $30

Exact shipping charges will be calculated at checkout depending on weight and location.

Note:

Different countries have different restrictions on import of goods and so we cannot always ship everything to you. We appreciate your understanding.

Certain products are allowed to be shipped to you, but may incur customs or import fees to be paid by you to your local government. Austpicious does not take any responsibility for these local charges to your order, if any. If you are not sure about your local customs or import fees, kindly visit/contact the customs office in your respective country.

Austpicious reserves the right to cancel/amend your order if it is beyond the access of our shipping carriers. You will be emailed and promptly refunded.

International Delivery Timeframe: Kindly allow 6 - 27 business days depending on your location.

Note:

All orders are processed only from Mon – Fri. Orders are not processed on Public Holidays. We reserve the right to not process orders to certain remote areas that are beyond the access of our shipping carriers.

We use Australia Post and Sendle to ship your orders. Tracking ID will be provided so you can see exactly where your order is at all times.

We try our best to use eco-friendly biodegradable satchels and boxes for packaging.

For any queries related to shipping, kindly drop us an email: support@austpicious.com